Deaf-blind households

Deafblind persons are exempted from the fee provided there is no person in their household who is liable to pay the fee.

The application for exemption must be made using the form provided for this purpose. As soon as a person liable for the fee moves into an exempt household of deaf-blind people, this must be reported to the collection agency immediately and in writing.

FAQ

Your invoice lists the names of all adult members of your private household who are required to pay the fee – they are jointly liable for payment of the amount invoiced.

You can update the following personal settings via the QR code:

  • Contact person
  • Correspondence language
  • E-mail address
  • Telephone numbers
  • Payment interval
  • Mailing type
  • IBAN

The QR code can be used within 60 days from the billing date (annual invoice).
The QR code can be used within 30 days from the billing date (quarterly invoice).

You can reach us from Monday to Friday from 08:00 to 18:00
on 058 201 31 67 or via the contact form.

All questions